Cookie Policy
Understanding how we use cookies to enhance your dining experience at Dions
Last Updated: January 15, 2026
1. Introduction
This Cookie Policy explains how Dions ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website at dions-pizz.rest (the "Website"). This policy helps you understand what cookies are, how we use them, and the choices you have regarding their use.
By continuing to browse and use our Website, you consent to our use of cookies in accordance with this Cookie Policy. This policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.
As a food service business, we use cookies to enhance your online ordering experience, remember your preferences, provide personalized recommendations, and improve our services. We are committed to being transparent about our data practices and giving you control over your cookie preferences.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how their site is being used.
How Cookies Work
When you visit our website, our server sends a cookie to your browser, which stores it on your device. The next time you visit our site, your browser sends the cookie back to our server, allowing us to recognize you and remember your preferences.
Types of Cookies
- Session Cookies: These are temporary cookies that are deleted when you close your browser. They help us manage your session as you navigate through our website.
- Persistent Cookies: These cookies remain on your device for a specified period or until you delete them. They help us remember your preferences and recognize you when you return.
- First-Party Cookies: These are cookies set by our website directly and can only be read by our site.
- Third-Party Cookies: These are cookies set by external services we use, such as analytics or advertising platforms.
3. Why We Use Cookies
We use cookies for several important reasons to enhance your experience with Dions:
Essential Website Functionality
Cookies are necessary for basic website operations, including maintaining your session, processing orders, and ensuring security. Without these cookies, our website cannot function properly.
Performance Improvement
We use cookies to monitor website performance, identify technical issues, and optimize loading times to provide you with a smooth browsing experience.
User Experience Personalization
Cookies help us remember your preferences such as location for delivery, dietary restrictions, favorite menu items, and language settings to provide a personalized experience.
Analytics and Statistics
We collect anonymized data about how visitors use our website to understand popular content, improve our services, and make data-driven decisions about our menu and services.
Marketing and Advertising
We use cookies to deliver relevant advertisements, measure campaign effectiveness, and prevent showing you the same ad repeatedly across different websites.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off in our systems.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| Dions | Maintains user session and cart contents | Session | Browser session | |
| Dions | Security protection against cross-site request forgery | Session | Browser session | |
| Dions | Routes user to appropriate server for optimal performance | Session | Browser session | |
| Dions | Remembers your cookie consent preferences | Persistent | 1 year |
4.2 Performance/Analytics Cookies
These cookies allow us to count visits and traffic sources to measure and improve website performance.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| Google Analytics | Distinguishes unique users and sessions | Persistent | 2 years | |
| Google Analytics | Distinguishes unique users within 24 hours | Persistent | 24 hours | |
| Google Analytics | Throttles request rate to limit data collection | Persistent | 1 minute | |
| Dions | Tracks user behavior and popular menu items | Persistent | 30 days |
4.3 Functionality Cookies
These cookies enable the website to provide enhanced functionality and personalization.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| Dions | Stores delivery location for accurate service | Persistent | 90 days | |
| Dions | Remembers selected language preference | Persistent | 1 year | |
| Dions | Stores dietary restrictions and allergies | Persistent | 6 months | |
| Dions | Remembers recent orders for quick reordering | Persistent | 3 months |
4.4 Targeting/Marketing Cookies
These cookies may be set through our site by our advertising partners to build a profile of your interests.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| Facebook Pixel for tracking conversions | Persistent | 3 months | ||
| Google Ads | Stores and tracks conversions from Google Ads | Persistent | 90 days | |
| Dions | Tracks users for remarketing campaigns | Persistent | 30 days |
5. Third-Party Cookies
We work with trusted third-party service providers who may place cookies on your device to provide their services. These partners include:
Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information about your use of our website in an anonymous form.
Privacy Policy: https://policies.google.com/privacy
We use Facebook Pixel to measure the effectiveness of our advertising campaigns and show you relevant ads on Facebook and Instagram.
Privacy Policy: https://www.facebook.com/privacy/policy/
Google Ads
We use Google Ads to reach potential customers and measure the success of our advertising campaigns.
Privacy Policy: https://policies.google.com/privacy
6. Cookie Duration
Cookies have different lifespans depending on their purpose:
| Duration | Cookie Types | Examples | Purpose |
|---|---|---|---|
| Session (Browser Close) | Essential, Security | PHPSESSID, csrf_token | Basic website functionality |
| 24 Hours | Analytics | _gid | Daily visitor tracking |
| 30 Days | Analytics, Marketing | dions_analytics, remarketing | Performance monitoring, ad targeting |
| 3 Months | Functional, Marketing | recent_orders, _fbp, _gcl_au | User preferences, advertising |
| 6 Months | Functional | dietary_prefs | Long-term user preferences |
| 1-2 Years | Analytics, Functional | _ga, cookieConsent, language_pref | Long-term tracking and preferences |
7. How to Manage Cookies
7.1 Browser Settings
You can control and manage cookies through your browser settings. Here are instructions for popular browsers:
Google Chrome
- Click the three-dot menu in the top right corner
- Select "Settings"
- Click "Privacy and security" in the left sidebar
- Click "Cookies and other site data"
- Choose your preferred cookie settings
Mozilla Firefox
- Click the three-line menu button
- Select "Settings"
- Click "Privacy & Security" in the left panel
- Under "Cookies and Site Data," adjust your settings
- You can block all cookies or choose custom settings
Apple Safari
- Go to Safari menu and select "Preferences"
- Click the "Privacy" tab
- Choose your cookie blocking preferences
- You can block all cookies or allow from current website only
Microsoft Edge
- Click the three-dot menu in the top right
- Select "Settings"
- Click "Cookies and site permissions"
- Click "Cookies and site data"
- Adjust your cookie preferences
7.2 Opt-Out Links
You can opt out of specific third-party services:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Google Ads: Google Ad Settings
- Facebook: Facebook Ad Preferences
- Network Advertising Initiative: NAI Opt-out Tool
7.3 Our Cookie Consent Tool
When you first visit our website, you'll see a cookie consent banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences by cookie category
You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer or by clearing your browser cookies and revisiting our site.
8. Consequences of Disabling Cookies
While you can browse our website with cookies disabled, some functionality will be limited:
Limited Functionality
- Unable to maintain items in your shopping cart
- Cannot save delivery preferences or addresses
- Unable to stay logged in to your account
- Difficulty processing online orders
- Cannot remember dietary preferences or allergies
Features That Won't Work
- Quick reorder from order history
- Personalized menu recommendations
- Automatic location detection for delivery
- Saved payment methods
- Customer loyalty program benefits
Degraded Experience Warning
Disabling cookies may result in a significantly degraded user experience, including slower page loads, repeated pop-ups, and the inability to complete transactions. We strongly recommend allowing at least essential cookies for optimal functionality.
9. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) signal that requests websites not to track users' browsing behavior. Currently, there is no universally accepted standard for how websites should respond to DNT signals.
At this time, our website does not respond to DNT browser signals. However, you can control cookie usage through the methods described in this policy, including our cookie consent tool and browser settings.
We are committed to respecting user privacy and will continue to monitor developments in DNT standards to implement appropriate responses in the future.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify users through a website banner for significant changes
- Send email notifications to registered users when required by law
- Post updates on our social media channels for major policy changes
We encourage you to review this Cookie Policy periodically to stay informed about our cookie practices. Your continued use of our website after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Cookie Policy or our cookie practices, please don't hesitate to contact us:
Contact Information
Email: [email protected]
Phone: +1 443-940-6610
Address:
Dions
751 Key Hwy
Baltimore, MD 21230
United States
Response Time
We aim to respond to all privacy and cookie-related inquiries within 48 hours during business days.
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: 10:00 AM - 4:00 PM EST
12. More Information
For more information about cookies and online privacy, you may find these resources helpful:
Educational Resources
- All About Cookies - Comprehensive information about cookies
- ICO Guidance on Cookies - UK Information Commissioner's Office
- Cookie Law Info - Legal aspects of cookie usage
Browser Help Pages
Related Policies
Please also review our related policies: